These terms set out the rules that apply when you open and use a 678be account. Access and eligibility depend on your local law and the region you are in — read through before you start.
Account use rules
Transaction boundaries
Support contact paths
Nagad, Rocket, Upay covered
POLICY POSTURE
How These Terms Apply to Your Account
By creating and using a 678be account, you confirm that you have read and accept these terms in full. They govern every action taken through your account — deposits, withdrawals, game sessions, and communications with our support team. If you transact using Nagad, Rocket, or Upay, the same terms apply to those wallet-linked actions. We may update these terms when our services or applicable rules change. When we do, we will update the version date shown at the bottom of this page and, where the change is material, we will notify you through your registered contact. Your continued use of the account after any update means you accept the revised terms. If you disagree with any part, your option is to stop using the account and contact support to close it. Availability of the platform and specific features depends on your local law and eligible region. Nothing in these terms overrides applicable local regulation. Where a conflict exists between these terms and local law, local law takes precedence. We recommend reviewing these terms alongside any regional notices published in your account area.
Nagad wallet transactions
Rocket payment actions
Upay account transfers
Support contact on record
WHAT IS COVERED
Scope: What These Terms Do and Do Not Cover
These terms apply to all activity carried out through your registered 678be account. Understanding the boundaries helps you know where this policy applies and where separate rules or third-party conditions take over.
Account Access
All login sessions, password resets, and account-level settings fall under these terms. You are responsible for keeping your credentials secure and for all activity that takes place under your account login.
Transactions
Deposits and withdrawals processed through Nagad, Rocket, or Upay are covered here. The specific limits and verification steps shown in your account wallet area also apply and form part of the transactional conditions.
Site Content
Game titles, promotional notices, odds, and written content published on the platform are provided under these terms. We may change or remove content at any time without prior notice, except where a specific commitment has been stated.
Third-Party Services
Game studios and external payment processors operate under their own separate terms. We are not responsible for those conditions. If a dispute arises with a third party, their own policy governs it — not this document.
YOUR PRACTICAL OPTIONS
Actions Available to You Under These Terms
These terms are not only obligations — they also set out what you can do when you need to review, correct, or question something on your account. Your transaction history is visible in the wallet section of your signed-in account; you can check deposits and withdrawals processed through Nagad, Rocket, or Upay at any point without contacting support. If any personal detail on your account is incorrect — name, contact number, or registered payment method — you can update it through the account settings page. For details that require verification before a change is processed, follow the instructions shown in the relevant settings field. If a transaction looks wrong or a term is unclear, you can raise it with support directly. We will acknowledge your query and work through it with you. You also have the right to request account closure at any time by contacting support through a published channel — your pending balance will be handled according to the withdrawal conditions in your account.
Review Your Records
Open the wallet section in your signed-in account to see a full log of deposits and withdrawals, including those processed through Nagad or Rocket.
Correct Account Details
Go to account settings to update your registered contact or payment method. Fields that require verification will show the required steps before saving.
Raise a Question
If a charge, restriction, or term is unclear, open a support ticket or use the live chat route shown in your account. We will respond through the same channel.
Request Account Closure
Contact support through any published route to close your account. Any remaining wallet balance is processed according to the withdrawal terms visible in your account area.
REACH US DIRECTLY
Contact Routes for Terms-Related Questions
If any part of these terms raises a question or you need to act on a right described above, use the contact routes published in your account. We do not name hours or response commitments here because those details are shown in the support area itself — check there for current availability.
Live Chat
The live chat option is accessible from your signed-in account. Use it to raise a terms question, flag a transaction concern, or ask about account closure steps.
Support Ticket
Submit a written query through the support ticket form in your account. This is the recommended route for questions about specific transactions or requests to update account details.
Email Contact
The support email address is published in the contact section of the site. Use it for formal correspondence about terms, account records, or policy clarification.
HOW WE HANDLE THIS
Data Handling, Security and Policy Requests
We take the handling of your account data and the clarity of these terms seriously. Below are the four areas that matter most to account security and policy transparency.
Data Retention
We retain account and transaction data for the period required by our operating obligations. You can request a summary of what we hold by contacting support through a published channel — the request is processed in line with our privacy policy.
Account Security
You are responsible for maintaining the security of your login. Do not share credentials. If you suspect unauthorised access, use the account recovery path shown on the login page and contact support immediately.
Cookie and Session Policy
We use session data to keep your account active and to maintain your preferences. Our full cookie policy is linked in the site footer. Using the platform means you accept session handling as described there.
Policy Change Requests
If you want to request a correction, raise a concern about how your data is used, or ask for account closure, contact support in writing. We will confirm receipt and follow the steps set out in the relevant policy section.
TERMS QUESTIONS ANSWERED
Frequently Asked Questions About These Terms
These are the questions we hear most often about how the terms work, what they cover, and what you can do under them.
Do these terms apply to transactions I make through Nagad or Rocket?
Yes. Any deposit or withdrawal processed through Nagad, Rocket, or Upay on your account falls under these terms. The specific limits and verification steps displayed in your account wallet also apply at the time of each transaction.
Can I still use the platform if I disagree with part of the terms?
If you do not agree with these terms in part or full, we ask that you stop using the account and contact support to discuss closure. Continued use of the account after reading the terms is treated as acceptance under our policy.
How will I know if the terms have been updated?
We update the version date at the bottom of this page whenever changes are made. For material changes, we send a notification to your registered contact. We recommend checking this page periodically if you use the account regularly.
What should I do if a transaction on my account looks incorrect?
Open the wallet section in your signed-in account to check the full transaction log first. If the record still looks wrong after that review, raise a support ticket or use live chat with the transaction reference and the date — we will investigate and respond.
Does access to the platform depend on where I am located?
Yes. Access and the availability of specific features depend on your local law and the eligible region you are in. These terms do not override applicable local regulation, and where a conflict exists, local law takes precedence.
How do I request account closure under these terms?
Contact support through live chat, a support ticket, or the published email address. Once your request is confirmed, any remaining wallet balance is processed in line with the withdrawal conditions shown in your account area before closure is finalised.